Shipping Policy
Our Commitment:
Alen's Fabric Inc. is dedicated to shipping products to our customers with 1-2 days handling, so everyone could have the fabric they want in no time. We work with UPS because of their reliability to ensure our customers have the best experience. Requests for other carrier services can be made by contacting our support team.
Orders placed from Monday to Friday before 2 PM are processed on the same day. However, any orders placed after 2 PM during these weekdays will be fulfilled on the following business day. This policy allows us to maintain a high standard of service and ensure that all orders are handled with care.
For orders placed over the weekend, specifically from Friday after 2 PM through Sunday, fulfillment will commence on the following Monday. This means that customers can expect their orders to be processed promptly at the start of the business week.
Please read the rest of our policy carefully to understand better our shipping rates, carrier services, and promotions we offer.
Shipping Promotions:
We are proud to be offering free shipping and shipping discounts regularly to our customers. All shipping promotions are limited to maximum weight of 50 lbs. If customers try purchasing items in bulk, shipping will not be made available to them hence there is no wholesale availability on our website. For wholesale please contact our locations and a customer service representative will be happy to assist you.
Bulk Can Be:
- 50 lbs or more
- $1000 (USD) or more
- Multiple purchases of oversized items
Our Rates:
Our rates are calculated automatically by UPS, DHL, USPS, & FedEx. Rates are based on location, package dimension, and package weight. We use the integrated shipping tools Shopify offers and may also ship products from one of our fulfillment services:
- Shipstation
- Sellbrite